Customer Handbook

Operating Schedule HVAC


The Crescent heating, ventilating, and air conditioning systems are operated from 7:00am -7:00pm, Monday – Friday, and 8:00am- 1:00pm Saturday. The systems are not operational on Sunday or on the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.

Customers requiring after-hours cooling may obtain the service by filling out the “Request for After Hours Cooling” form and faxing it to 214.880.4506 or by logging into our electronic workorder system, Customer Services, above. Contact the management office for your unique login information.  Such arrangements should be made by noon the day before services are needed.