Customer Handbook



All moves must be scheduled for after hours through the management office and approved by a manager.  In order to ensure elevator and loading dock availability, moving requests need to be made at least 24 hours in advance and scheduled on a first come, first serve basis.  All moves are to be handled through the freight elevators.

The loading dock, with a clearance of 15', is the only permitted building entrance for moves. Any exceptions for entering other areas of the building must be authorized by the Property Manager. If other areas of access are approved, the mover must protect floors and walls with acceptable material to prevent damage.

Prior to the move, the moving contractor must provide the management office with a current Certificate of Insurance, naming us as additional insured.  For a summary of the insurance requirements, please contact the management office.  The moving contractor will be responsible for any damage to the building incurred during the move.  The moving contactor is also responsible for removing all trash and packing cartons. The Fire Marshall prohibits the blocking of any fire corridors, exit doors, elevators, lobbies or hallways. No parking is allowed in the fire lanes.