Customer Handbook

Motorist Assist Program


The parking garage operator, Platinum Parking, has a motorist assist program that offers free services to our monthly parkers, 24/7 in the following circumstances:

  • Keys locked in car
  • Flat tire
  • Dead battery
  • Out of gas
  • Tow required (Platinum Parking will arrange the tow at the expense of the customers)


Monthly parkers can call 214.726.9911 for assistance.