Customer Handbook



The Crescent maintains air conditioning, heating, plumbing and electrical systems and restroom supplies. Replacement bulbs for building standard lighting will be changed upon request at no charge. Replacement of non-standard bulbs is available on a cost-of-materials basis.

Customers can help curb energy costs at The Crescent by turning off lights and other electrical equipment in occupied areas. Thermostats are linked to the building’s HVAC system and are designed to maintain a comfortable temperature throughout the building.

To report any maintenance issues, please call 214.880.4777 or log into our electronic work order system, Customer Services, above.  Please contact the management office for your unique login information.